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| Paypal Pro Checkout Problems |
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I'm testing my store on my staging server, and I'm having the following problems.
- When the user selects to pay via Credit Card (using PayPal Website Payments Pro), the checkout succeeds, but the order is not marked as paid.
- When I use the admin utility to capture the funds, it processes with no errors, but the order remains marked as "payment pending".
- I'm using my PayPal sandbox account & credentials, and the store settings are set to "test mode" in the PayPal config
- In the order management screen, if I try to send the "Administrator New Order Email", it sends it to the customer's email address.
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| Re: Paypal Pro Checkout Problems |
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| Re: Paypal Pro Checkout Problems |
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I have "Charge Full Amount During Checkout" selected.
I entered my real PayPal account credentials, and I still have the same problem. Interestingly enough, I get the same message in the site's event log for both test & production credentials - "The profile is invalid Invalid API profile: API username is blank Invalid API profile: API password is blank".
I double checked that I entered the username & password were entered, and they are.
[edit] I should note that I've successfully used the paypal credentials on 2 other sites, so I don't think there is a problem with my paypal account [/edit] |
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| Re: Paypal Pro Checkout Problems |
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| AliCommerce wrote
Please download alicommerce 2.0.4 hot fix from Downloads page and put the contained dll files in bin directory of dnn site.
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Thanks! That solved my problems. |
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| Re: Paypal Pro Checkout Problems |
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| Re: Paypal Pro Checkout Problems |
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Hi Frank,
I believe that I am having this issue, I just put through 2 test orders, with valid credit cards, I received the emails, however no money was charged.
I would like to look at my event log, but it is empty, I took a look at the table in the db, it is also empty.
Is there a setting somewhere?
-Edward |
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| Re: Paypal Pro Checkout Problems |
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I forgot to mention that the hotfix was applied. I am using a real account.
Here are the notes from the two boxes:
8/16/2008 5:16:45 PM
Shopper's IP:192.168.1.1
Shopper's Host Name:192.168.1.1
Shopper's Browser:Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; AntivirXP08; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506; InfoPath.2; .NET CLR 3.5.21022)
8/16/2008 5:16:45 PM
Credit Card Charge Payment Information:
Charged Amount: $16.51 |
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| Re: Paypal Pro Checkout Problems |
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Which option did you choose, full charge or authorization only?
Full Charge
I apologize, I just realized my foolishness!
I had all of the setting correct except the payment gateway dropdown, it was set to manual.
I set it to paypal payments pro, updated, re-ran one of my test orders and everything is gravy.
Thanks for your time,
-Edward |
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| Re: Paypal Pro Checkout Problems |
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is PayPal Pro working for you now? I have a client and they want to take Credit Cards as well as PP Express. I use PP Pro and it works for me on other carts, so I would like to recommend that they use PP Pro with AliCommerce cart. But I need to make sure it works.
Thanks for any information you can provide on this.
Disregard: I did not see all of your entire post above. It looks like it does work.
Cliff |
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| Re: Paypal Pro Checkout Problems |
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